Returns & Refunds

At Claire's Corner, we are committed to providing you with pieces that help you feel confident, put-together, and comfortable in your everyday life. We believe in the quality of what we sell, that's why we are offering a 90-day, no-questions-asked guarantee.

Returns, refunds and exchanges policies and common questions:

WHERE CAN WE REACH YOU?

Our CS team is always available and will respond within 24 hours. Reach them at:

Email: info@claires-corner.com

To expedite the process, please make sure to clearly state your order number, your issue/concern, and your email (and first and last name) used when you made the purchase. We will get back to you within 24 hours.

Please also be aware that some companies pose as Claire's Corner. If you have ordered some items and we can't locate the order ID in our system, it's most likely ordered from a company pretending to be Claire's Corner.

AM I ELIGIBLE TO RETURN THE PRODUCTS?

Yes, you are eligible to return your products within the 90-day period covered by our money-back guarantee. Please follow the instructions below:

Email our support at info@claires-corner.com
Follow the instructions provided by our support specialist
Once your request is approved, you will get a confirmation email with shipping guidelines

WHAT ITEMS ARE NON-REFUNDABLE?

Our 100% 90-day money-back guarantee policy provides you with a risk-free shopping experience. If, after receiving your order, you find it unsatisfactory, we will promptly refund the full amount you paid.

I RECEIVED A DAMAGED ITEM. WHAT SHALL I DO?

If the purchased product is damaged, reach out to us via email within 7 days after the delivery date. Please provide a brief description and video/picture of the damaged product. We will immediately issue a replacement at no cost. Only the shipping and handling fee for the replacement applies. To expedite the process, please make sure to follow this format when emailing our Customer Support team:

Subject line: Damaged or Defective product

Order No.:
Full name:
Description and photo or preferably a video of the defective product
Contact email address:

MY ORDER WAS LOST IN TRANSIT OR STOLEN

If your order is lost in transit or stolen after delivery, please reach out to your local post or carrier directly and report what happened. We're happy to help where we can, but we cannot guarantee a full refund or replacement for orders that are lost or stolen once they have left our warehouse.

HOW DO I SHIP BACK THE ITEMS?

For instructions on how to ship the returned products, refer to the email received after placing the return request. Note: Customers are responsible for shipping their returns back, we do not provide return labels. Please also do not return the product without prior consultation with our team.

WHAT ARE MY REFUND OPTIONS?

The following refund options are supported:

Refund to the original payment method
Refund to store credit (if applicable)

HOW SOON WILL I GET MY REFUND?

As soon as you have returned the product and it has been inspected by our team, we will send an email about the approval or rejection of your refund request within 7 business days. Items must be in good, unworn condition, with all original tags and packaging included.

LATE OR MISSING REFUNDS

If you have not yet received a refund, please follow these steps to resolve the issue:

Double-check your bank account to ensure that the refund has not been credited yet.
Contact your credit card company as it may take some time for the refund to be officially posted.
Reach out to your bank as there is usually a processing period before the refund is posted.

If you have completed these steps and still haven't received your refund, please feel free to contact us at info@claires-corner.com

WE RESERVE THE RIGHT TO MODIFY THIS RETURN POLICY AT ANY TIME.

Thank you for choosing Claire's Corner. We appreciate your business and look forward to helping you feel confident in what you wear.

Have questions?

Don't hesitate to email us at info@claires-corner.com. We are here to help :-)